Rental Management
Find the right tenant. We manage what follows.
Tenant verification, rent collection, inspections and move-out, with guaranteed rent by the 10th for eligible tenancies.
- Guaranteed rent by the 10th*
- Quarterly inspections
- Your approval before any paid work
Guaranteed Rent
Your rent in your account by the 10th.
For eligible residential tenancies, iGen pays the agreed rent on time even if an iGen-sourced or approved tenant pays late or defaults.
- Covers payment delay or default during an active tenancy
- Paid by the 10th of every month
- * Vacancy is not covered. Eligibility, contract terms and exclusions apply.
Choose your starting point
I need a tenant
- Rental assessment and property preparation
- Listing, enquiries and supervised viewings
- Tenant verification, agreement and documented move-in
I already have a tenant
- Tenant communication and rent collection
- Quarterly inspections and maintenance
- Renewals and move-out support
Fees
Repairs, cleaning and other third-party work are quoted separately and need your approval first.
Questions owners ask
What does the 10% fee cover?
Rent collection, tenant communication, quarterly inspections, maintenance coordination and tenancy renewal support.
Is the fee calculated on rent due?
No. It is calculated on rent actually received, plus GST.
Does the owner pay a tenant-sourcing fee?
No. The selected tenant pays half of one month’s rent plus GST.
Can iGen manage a tenant already staying in my property?
Yes. We first review the tenancy, agreement, payment position, property condition and the responsibilities to be transferred.
How often is the property inspected?
Managed properties are inspected quarterly, subject to access and the agreed service terms.
What does Guaranteed Rent not cover?
It covers qualifying payment delay or default during an active tenancy. It does not cover vacancy. Eligibility, contract terms and exclusions apply.